Our list of current vacancies is regularly updated, but only represents a small proportion of the posts we are seeking to fill. Please contact us for further details.

Customer Service Adviser - Croydon, Surrey - Ref: LS118
Salary: £16,000 - 18,000 p.a + excellent benefits + £40 extra per night shift
Hours: 35 hour week shifts including some nights
Job Description: Working within a Call Centre environment you will be dealing with policy holders who have broken down and require assistance
Skills Required: Previous Call Centre/Customer Service experience essential.  Good data entry skills and familiar with Windows packages.  Excellent communication and problems solving skills.  Good level of numeracy and literacy
Qualifications: Good standard of education essential
Apply: Send CV and covering letter or submit your CV online (please include the job ref: LS118)

Part-Time Receptionist - West Wickham, Kent - Ref: MH402
Salary: £7.50 per hour
Hours: The role is for 21 hours per week every Monday / Wednesday / Friday from 9.00am - 5.00pm. This is a job share opportunity so these days are fixed. You will also need to be prepared to cover any holidays etc.
Job Description: We are looking to recruit a part-time Receptionist for a professional and friendly finance based organisation in the West Wickham area. Duties:
  • First point of contact for all visitors and telephone callers
  • Managing a busy switchboard and dealing with enquires
  • Taking messages and forwarding calls onto relevant department
  • Clerical duties and processing some paperwork
  • Providing additional support to internal departments when required
  • Adhering to health and safety requirements
Skills Required: Requirements:
  • Previous reception switchboard experience would be a distinct advantage
  • Excellent telephone manner with good customer service skills
  • Good prioritisation and organisational skills
  • Able to work front of house using own initiative
  • Well presented
Qualifications: Good standard of education
Apply: Send CV and covering letter or submit your CV online (please include the job ref: MH402)

Technical Services Administrator - Croydon, Surrey - Ref: MH401
Salary: £16,500 to £17,500 plus benefits - 20 days annual leave, private health, pension, life insurance, luncheon vouchers
Hours: Monday to Friday 9.00am - 5.00pm (35 hours per week)
Job Description: We are looking to recruit a Technical Services Administrator for a professional services company in central Croydon. The aim of the role is to provide pro-active administrative support to the Technical Services Department. Duties:
  • To send out technical literature to relevant contacts
  • To produce statistical and written reports
  • Processing payroll forms for staff
  • Raising purchase orders for the department
  • Dealing with incoming telephone calls and handle enquires
  • To make hotel reservations and travel arrangements for team
  • General clerical duties including filing, faxing and photocopying
Skills Required: Requirements:
  • Strong administrational background
  • Good report and letter writing skills
  • A good understanding of MS Word and MS Excel
  • Excellent telephone manner
  • Strong customer service skills
  • Proactive and a self starter
Qualifications: GCSE in Maths and English or equivalent
Apply: Send CV and covering letter or submit your CV online (please include the job ref: MH401)

Database Administrator - Croydon, Surrey - Ref: MH400
Salary: £16,000 plus benefits
Hours: Monday to Friday 9.00am - 5.00pm
Job Description: We are looking to recruit a Database Administrator for a large corporate organisation in Croydon on a permanent full-time basis. The role:
  • To ensure that the quality of data held at the company meets the standard required by the organisation
  • To liaise with internal contacts, external customers and IT support
  • To ensure all files are accurate and up to date and identify missing data
  • Accurately input and update customer records on a daily basis
  • To investigate missing customer data by telephone liaison with internal departments and customers direct
  • To check data meets with company requirements and quality control
  • To send out letters and correspondence to customers
  • Filing, faxing and photocopying information
  • Working in line with company targets and deadlines
Skills Required: Essential requirements:
  • To have fast, accurate keyboarding skills
  • Intermediate to Advanced MS Word, MS Excel and MS Outlook
  • Excellent attention to detail
  • First class communication skills
  • To be customer focused
  • Able to work as part of a team
Qualifications: Good standard of education
Apply: Send CV and covering letter or submit your CV online (please include the job ref: MH400)

Senior Travel Claims Adviser - Croydon, Surrey - Ref: MH399
Salary: £20,000 Excellent benefits include: luncheon vouchers/pension/private health/gym membership/annual leave/paid overtime.
Hours: Monday to Friday 9.00am - 5.00pm
Job Description: To ensure both internal and external customer expectations are met by managing an allocation of travel claims to the required technical standard, whilst maintaining a high level of customer service, to assist in meeting the overall objectives of the Travel Claims Department, and your personal objectives, as set for you by the Travel Claims Manager.
Skills Required: Essential requirements:
  • Good communication skills
  • Ability to manage own workload
Qualifications: Good standard of education
Apply: Send CV and covering letter or submit your CV online (please include the job ref: MH399)

Travel Claims Adviser - Croydon, Surrey - Ref: MH398
Salary: £16,500 to £18,500 - Additional annual bonus of £1,500. Excellent benefits include: luncheon vouchers/pension/private health/gym membership/annual leave/paid overtime
Hours: Monday to Friday 9.00am - 5.00pm
Job Description: Working within a busy Travel Claims department for a professional organisation based in Croydon. Duties:
  • Assess claims accurately and effectively.
  • Communicate professionally with customers and third parties.
  • Actively contribute to continual improvement of department.
  • Effectively manage costs.
Skills Required: Essential requirements:
  • Able to communicate policy terms and conditions clearly to customers.
Qualifications: Good standard of education
Apply: Send CV and covering letter or submit your CV online (please include the job ref: MH398)

Customer Service Assistants - Croydon, Surrey - Ref: MH397
Salary: £15,000 Excellent benefits include: luncheon vouchers/pension/private health/gym membership/annual leave/paid overtime
Hours: Monday to Friday 9.00am - 5.00pm
Job Description: We are looking to recruit 5 Customer Service Assistants to work for a professional corporate company in central Croydon. The role will involve assisting customers over the phone and processing information on the computer. You will also be required to update customer records and deal with incoming outgoing emails and correspondence.
Skills Required: Suitable candidates will have previous customer service / admin or call centre experience and excellent communication skills both verbally and in writing with good customer care skills.
Qualifications: Good standard of education
Apply: Send CV and covering letter or submit your CV online (please include the job ref: MH397)

HR Generalist - Erith, Kent - Ref: MH396
Salary: £28,000 to £32,000 plus benefits: company pension scheme, life insurance, annual leave, staff canteen, free on-site parking
Hours: Monday to Friday 9.00am - 5.30pm
Job Description: We are looking to recruit a dynamic HR Generalist to be based at a well established, award winning company in Erith. There will also be the requirement to act in an advisory capacity to the companies 12 other sites throughout the UK. Reporting to the HR Director, the ideal candidate will have a broad range of knowledge and experience within Human Resources - with a solid background and proven track record in:
  • HR policy and procedure
  • Legislation and Working Time Directive
  • Staff retention and employment trends
  • Evaluations, training and assessments
  • Disciplinary and grievance procedures
  • Staff handbooks and inductions
Skills Required: Essential requirements:
  • Relevant HR qualifications
  • Wide knowledge of HR functions preferably within a blue-chip company
  • Excellent report writing and evaluation skills
  • Strong people management and communication skills
  • A high level of computer literacy – MS Word, MS Excel and Outlook
  • Ability to manage/oversee projects and work towards deadlines
Qualifications: Good standard of education
Apply: Send CV and covering letter or submit your CV online (please include the job ref: MH396)

International Medical Manager - Croydon, Surrey - Ref: MH395
Salary: £30,000 to £35,000 basic + £5,000 annual bonus + extensive benefits
Hours: Core thirty-five hours per week. However, due to the nature of this role hours may vary in line with the needs of the business. This position includes an on-call requirement.
Job Description: The job: Manage provision of medical assistance to customers. Lead, inspire and develop team. Ensure agreed service levels are achieved and quality of service is maintained. Foster positive relationships with clients and suppliers. Continually seek ways to improve efficiency and quality of service. Effectively manage costs.

Case Management
  • Ensure that the workflow and productivity of the team is being actively managed as effectively as possible on an hourly/daily/monthly basis
  • Ensure that the team operates at all times within specified Service Levels
  • Authorise large loss cases
  • Act as point of referral for escalated/complex cases
  • Liaise with the Healix medical staff to ensure that appropriate medical arrangements are made on all cases
Management Information
  • Collate and run hourly/daily/monthly productivity reports, including telephone and team productivity reports
  • Produce monthly report packs
  • Ensure that all relevant data is collated and entered onto the system in a timely way, with a focus on accurate data entry & regular data cleansing
  • Ensure that adequate financial controls are maintained to meet the requirements of Sarbanes-Oxley
  • Attend operational & client meetings as and when required
Coaching and Development
  • Ensure that personal development plans are in place for every individual within the team
  • Develop the team to achieve a level of empowerment, which can be utilised to achieve an intelligent balance between cost control and customer service delivery
  • Hold regular meetings with Supervisors & Trainer to ensure that appropriate training and coaching is provided to the team
  • Maintain department competency matrix to support business needs
Complaint Management
  • Handle escalated calls and disputed cases in a flexible and professional manner, in accordance with the terms and conditions of the policy and showing due empathy for the customer’s situation
  • Liaise regularly with the Quality Standards department to ensure that individual and systemic failures are highlighted and measures are put in place to reduce/eliminate potential future failures
Procedures & Planning
  • Ensure departmental procedure manuals are up to date and accessible by team
  • Control and regularly review departmental budget
  • Continually develop Liberty & other systems to improve departmental efficiency
  • Monitor CSR responses to ensure optimal service provision
Skills Required: Essential skills:
  • Team Management Training, e.g. Appraisals, team meetings, counselling, maintaining personnel records, delegation, resource planning
  • Performance Management Training, e.g. One to one meetings, auditing, identifying training needs, coaching and objective setting
  • Complaint Management - effective handling of escalated issues, objective report writing
Special Skills & Knowledge:
  • Experience of managing an international assistance department
  • Proven experience of managing operational issues
  • Strong organisational and problem solving skills
  • The ability to recognise and deliver excellent Customer Service
  • The ability to effectively communicate at all levels both verbally and in writing
  • Sound basic knowledge of Outlook, Word & Excel
  • Good worldwide geographical knowledge
  • Must be able to travel within the UK if required (occasional client visits)
Qualifications: Good standard of education
Apply: Send CV and covering letter or submit your CV online (please include the job ref: MH395)

Sales Support Co-ordinator - Croydon, Surrey - Ref: MH394
Salary: £20,000 plus benefits
Hours: Thirty five hours per week. Monday - Friday 9.00am - 5.30pm
Job Description: To ensure the smooth running and administration of client accounts assigned to the Sales Support Co-ordinator. To maintain the quality and accuracy of all material and information provided to clients. Main duties:
  • To ensure all sales administration is fully up to date
  • To manage new and existing client relationships
  • Dealing with client queries via telephone and correspondence using MS Word and MS Outlook
  • Preparation of monthly and quarterly reports using MS Excel
  • Keeping records and key contacts up to date
  • To manage any ad/hoc projects set by departmental manager
  • Liaison with Finance and Marketing department
Skills Required: Essential skills:
  • Excellent customer service and communication skills essential
  • Account management and business develop skills desirable
  • A high level of computer literacy
  • Previous experience of producing reports and stats
  • A strong administration with good co-ordination skills
  • A good team worker able to use own initiative
Qualifications: Good standard of education
Apply: Send CV and covering letter or submit your CV online (please include the job ref: MH394)

Sales Admin Co-ordinator - Croydon, Surrey - Ref: MH393
Salary: £16,500 plus bonus and benefits: £1,000 annual bonus / luncheon vouchers / private healthcare / pension / life insurance / discounts on insurance services
Hours: 35 hours per week, Monday - Friday. The role may also require some Saturday mornings during busy periods
Job Description: Working for a prestigious organisation in Croydon we are looking for an enthusiastic Sales Admin Co-ordinator within insurance services. Main duties:
  • To provide a professional, efficient and proactive warranty administration service to customers by increasing warranty policy renewals by utilising your sales skills when handling telephone sales enquiries and customer service calls and updating systems
  • To ensure all processes and procedures comply with FSA requirements
  • To maintain customers details on the computer system
  • To liaise with customers over the telephone, in writing and via email
  • Dealing with both in-bound and out-bound calls
  • To deal with and process policy renewals
  • Process incoming applications/policies within a dedicated timescale
  • To input specific data onto the systems
  • To provide customers with up to date information on products and benefits
  • Working towards targets and deadlines
Skills Required: Essential skills:
  • Previous experience of dealing with customers over the telephone
  • Any experience gained within insurance services or telesales would be an advantage
  • Excellent negotiation and communication skills
  • Computer literate – able to use Word, Excel, Internet, Outlook
Qualifications: A good standard of secondary education ideally Maths & English GCSE grade C+
Apply: Send CV and covering letter or submit your CV online (please include the job ref: MH393)

Customer Account Representative - Chislehurst, Kent - Ref: MH392
Salary: £16,000 - £18,000 PA. 20 days annual leave plus the opportunity to earn bonus
Hours: Monday - Friday 9.00am - 5.30pm
Job Description: We are looking to recruit a bright and enthusiastic individual to work in for an entertainments, travel and leisure organisation based in the Chislehurst area. The role will involve:
  • Extensive telephone liaison with customer and suppliers in a professional and friendly manner
  • Taking customer reservations and group bookings over the phone and via-email
  • Processing bookings onto the system and checking availability
  • Providing general information regarding products and events
Skills Required: Essential skills:
  • Previous reservations/travel/leisure experience would be an advantage
  • A 2nd European language would be useful but not essential
  • Proactive and well organised attitude
  • Excellent communication skills both verbally and in writing
  • Good negotiation skills with excellent attention to detail
  • Able to work as part of a team using own initiative
  • A good level of computer literacy
  • A keen interest in travel and leisure is essential
Qualifications: Good standard of education
Apply: Send CV and covering letter or submit your CV online (please include the job ref: MH392)

Customer Services Advisers - 3 Month Contracts - Croydon, Surrey - Ref: MH391
Salary: £8.24 per hour plus bonus at end of assignment
Hours: 35 hours per week on a rota basis between 8.00am - 8.00pm. There may also be a requirement to work some Saturday mornings
Job Description: Summer Contracts, June - August 2008. We are looking to recruit a number of individuals to work for 3 months during the summer for a prestigious corporate company in central Croydon in a modern and friendly contact centre. The role will involve handling in-bound calls from customer dealing with queries, updating systems, working towards deadlines and targets, working in a call centre environment.

You MUST be available to work between 1st of June 2008 – 31 August 2008. Please do not apply if you cannot commit to these dates.
Skills Required: Essential skills:
  • Excellent communication skills
  • Previous customer service experience
  • A good level of numeracy and literacy
  • Computer literate
  • Able to work as part of a team using own initiative
Qualifications: Good standard of education
Apply: Send CV and covering letter or submit your CV online (please include the job ref: MH391)

Bilingual Customer Service Advisers, Contracts - Croydon, Surrey - Ref: MH390
Salary: £15,500 pro rata.
Hours: Based on 35 hours per week between the hours of 7.00am and 8.00pm on a rota basis. Will include some weekend working.
Job Description: European language speakers required for 3-4 month summer contracts commencing May and June 2008!
We are looking to recruit up to 10 individuals who speak fluent English along with one of the following European languages for a fast paced customer service / call centre role based in central Croydon

French / Spanish / German / Italian

The role will involve:
  • Handling in-bound calls from British citizens travelling outside the UK requiring emergency assistance abroad
  • Providing advice and information over the telephone
  • Liaising with contacts in the UK and abroad
  • Translation of correspondence and information
  • Updating customer records on the computer
  • Working towards targets and deadlines
Skills Required: Essential skills:
  • Fluent English both written and spoken + fluency in one of the named European languages
  • Excellent customer service experience
  • Good telephone manner
  • Able to work towards targets and deadlines
  • Computer literate
Qualifications: Good standard of education
Apply: Send CV and covering letter or submit your CV online (please include the job ref: MH390)

Customer Service & Sales Advisers - Croydon, Surrey - Ref: MH342
Salary: £15,000 pa OTE £18,000 pa. Excellent Benefits: £1,000 annual performance related bonus plus £400 commission payments per quarter.
Hours: 35 hours per week between 8.00am and 8.00pm on rota basis e.g. 8.00am - 4.00pm and 12.00pm - 8.00pm
Job Description: A vacancy has arisen for a Customer Service and Sales Adviser within a friendly Travel Department for a large professional organisation to handle in-bound calls from customers requiring travel insurance. Main duties:
  • To handle in-bound calls from customer require Travel Insurance Quotations
  • To deal with renewals and policy amendments to Travel Policies
  • To deal with general queries and provide advice and assistance
  • To deal with all incoming correspondence and to send out policy documents
  • To update customer records on the computer system
  • To work to deadlines and targets
Skills Required: Essential Skills:
  • Previous experience within Travel Sales and/or selling Insurance
  • Excellent communication skills over the phone and in writing
  • PC literate with a working knowledge of MS Word
  • A good level of numeracy and literacy
  • Excellent attention to detail
  • Able to work in a team using own initiative
Qualifications: A good standard of education
Apply: Send CV and covering letter or submit your CV online (please include the job ref: MH342)

Software Engineer - London, SE6 - Ref: MH389
Salary: Up to £30,500 Benefits include contributory private pension scheme and private health after qualifying period.
Hours: Monday - Friday, 8.30am - 5.00pm
Job Description: We are looking to recruit a Software Engineer with professional experience and a proven background in writing CC ++ for embedded processor systems.
Reporting directly to the R&D Manager and working as part of a small team to develop new controller/data acquisition products, the candidate will identify & implement control & logic systems suitable to the applications, support and develop existing company products and safety critical codes for approval as well as software documentation, testing and analysis.
This role is currently based in SE9 but the company will be soon relocating to TN16 (Biggin Hill – Kent).
Skills Required: The ideal candidate is expected to meet the following criteria:
  • Have a strong knowledge & competence in programming in C and C++
  • Have a working knowledge of some/all of the following:
    • Intel 80186/8 embedded development
    • ARM7 embedded development
    • Paradigm C++
    • Rowley Cross Studio
    • RS232/RS485 communications
    • Tortoise SVN version control
  • At least 1 years commercial development experience
  • Excellent literacy and numeracy skills
  • Work positively in a team environment
Excellent prospects and salary is being offered subject to experience.
Qualifications: Educated to a degree level in Computer Science or Computer Engineering, A level passes in Maths & Physics
Apply: Send CV and covering letter or submit your CV online (please include the job ref: MH389)

Bi-lingual Customer Service Adviser (French and/or Spanish) - Croydon, Surrey - Ref: MH319
Salary: £15,500 to £17,000 plus bonus and benefits
Hours: Hours of work will be on a shift pattern spread over 35 hours per week which will include some evenings and weekends.
Job Description: Are you looking for a new permanent role in which you can demonstrate your flare for languages and your excellent organisational and customer service skills? If so, we are looking to recruit bi-lingual speakers who are fluent in French and/or Spanish with excellent written and spoken English to work for a well established worldwide organisation to be based in the company’s smart Croydon based UK Head Office.
This important role will involve assisting customers/policy holders over the telephone, who are currently travelling outside of the UK in Europe. Other duties will also require you to liaise closely with European agencies by phone, email and correspondence. Working in a supportive team environment you will be required to work using your own initiative.
Skills Required: Essential skills:
  • Fluent written and spoken English
  • Fluent in another European language; French and/or Spanish
  • Previous customer service experience ideally gained within an office environment
  • Able to work under pressure in a busy and demanding role
  • An excellent telephone manner with good negotiation skills
Qualifications: A good standard of education
Apply: Send CV and covering letter or submit your CV online (please include the job ref: MH319)

Administrator - Borough Green, Sevenoaks, Kent - Ref: MH386
Salary: £16,000 Benefits include company bonus, 21 days annual leave plus bank holidays and free on-site parking.
Hours: Monday to Friday 8.00am-5.00pm with an hour for lunch daily.
Job Description: We are looking to recruit an efficient administrator for a successful organisation in the Borough Green area of Sevenoaks. You will be required to provide administrative support to the team and Operations Manager on a daily basis. Duties will include:
  • Typing of letters and documents using MS Word
  • Updating Excel spreadsheets with information
  • Dealing with incoming and outgoing emails using Outlook
  • Answering the telephone and dealing with queries from Head Office/Suppliers/Customers and Technical staff
  • Completing paperwork and filing documents
  • Faxing, photocopying and postal duties
This is a 9 month fixed term contract with the potential to extend or become permanent.
Skills Required: The ideal candidate:
  • Will have previous office based administrational experience
  • Good keyboard skills and be familiar with using MS Office
  • Good attention to detail with accuracy
  • Excellent communication skills both verbally and written
  • Able to work as part of a team as well as on your own
Qualifications: Educated to a high standard (a national recognised qualification would be an advantage)
Apply: Send CV and covering letter or submit your CV online (please include the job ref: MH386)

Senior Electronic Test Engineer - London, SE6 - Ref: MH374
Salary: Up to £25,000 p.a. Excellent basic salary, contributory pension and private healthcare.
Hours: Monday - Friday, 8.30am - 5.00pm
Job Description: We are looking to recruit an Electronic Tester/Production Assembler for a well established family business in the South London area.

Scope/role

Reporting to the Production Manager this role requires close cooperation with the Production Department. Faultfinding and rectification on all products to component level. To develop knowledge of all test equipment used in the test department. Assist development engineers in producing prototype electronics, liaison with R&D on new product developments.
The role is currently based in SE6 but will be relocating to the Biggin Hill area Easter 2008.
Skills Required: Skills/experience – A strong background in testing & fault finding on digital and analogue PCB’s using through hole and surface mount technology. It is essential that digital experience includes 8 & 16 microprocessors and microcontrollers. Experience of RF is not required. It is also essential that you are a team player with good communication skills, must be self-motivated with a high level of attention to detail. You will also be technically minded with a good level of manual dexterity. Relevant industry qualifications desirable.
Qualifications: Good standard of education essential
Apply: Send CV and covering letter or submit your CV online (please include the job ref: MH374)

Electronic Tester/Production Assembler - London, SE6 - Ref: MH325
Salary: Excellent basic salary in a friendly working environment.
Hours: Monday - Friday, 8.30am - 5.00pm
Job Description: We are looking to recruit a Electronic Tester/Production Assembler for a well established family business in the South London area. The role will involve assembly of all electro/mechanical parts together with production testing of completed electronics in a production environment. Suitable candidates will have previous experience of working with electronics in a production/test environment.
The role is currently based in SE6 but will be relocating to the Biggin Hill area Easter 2008.
Skills Required: It is essential that you are a team player with good communication skills, must be self-motivated with a high level of attention to detail. You will also be technically minded with a good level of manual dexterity.
Qualifications: Good standard of education essential. A City & Guilds or similar qualification would be an advantage.
Apply: Send CV and covering letter or submit your CV online (please include the job ref: MH325)

Lift Sales Executive - Bromley, Kent - Ref: MH368
Salary: Up to £38000 per annum plus commission. Remuneration package will be commensurate with experience and performance.
Hours: Hours of work will be Monday to Friday 8.00am - 5.00pm. Some degree of flexibility will be required.
Job Description: A reputable Lift Manufacturer/Distributor is seeking a highly motivated professional sales person to join their enthusiastic, successful and expanding Repairs Dept. The role will involve advising, estimating, surveying and selling repair / modernisation works to existing clients in addition to prospective new clients. Challenges include; building and maintaining customer relationships, achieving or exceeding sales objectives and serving as a consultant to customers.

Areas covered South East/London/M25 area. Company car available
Skills Required: The position requires the candidate to have substantial lift engineering knowledge; proven sales and negotiation skills would be an advantage. In addition to this, excellent organisation and communication skills are essential. Good PC knowledge would be an advantage.
Qualifications: A good standard of education
Apply: Send CV and covering letter or submit your CV online (please include the job ref: MH368)

Administrator - Croydon, Surrey - Ref: MH363
Salary: £14,500 p.a + benefits
Hours: Monday to Friday 9.00am - 5.00pm
Job Description: We are looking to recruit an Administrator to be based in central Croydon. The role will involve working as part of a small team in a large organisation. The role:
  • To deal with all incoming correspondence e.g. letters, emails and questionnaires into the department and log onto the computer
  • To send out standard letters and emails to contacts on a daily basis
  • To be the first point of contact via the telephone in the department
  • To aim to deal with any incoming queries and if not, pass onto the relevant team member
  • To update a company data base with accurate information and data
  • Photocopying and filing of documents
  • Working towards deadlines
  • Any other duties as required by the company
Skills Required: Essential Skills:
  • Good working knowledge of MS Word, MS Excel and Outlook
  • Fast accurate keyboard skills
  • Previous office based experience
  • Previous experience of speaking to customers over the phone
  • Good letter writing ability
  • Able to work well in a team
Qualifications: Maths and English GCSE ideally grade C+ or equivalent
Apply: Send CV and covering letter or submit your CV online (please include the job ref: MH363)

Trainee Customer Service Advisers - Croydon, Surrey - Ref: MH347
Salary: £13,500 to £16,000 + annual bonus - luncheon vouchers
Hours: Monday to Friday 8.30am - 5.00pm
Job Description: We are looking to recruit a Trainee Customer Service Adviser to work for a large corporate organisation based in Croydon. The role will involve:
  • Handling in-bound calls from customers in a call centre environment
  • Updating customer details on the system ensuring all information is correct
  • Dealing with queries from customers and passing the calls on to the relevant department
  • Sending out correspondence in the post
  • Working in a team environment using own initiative
  • Working towards targets and deadlines
Excellent benefits available with the opportunity for career progression.
Skills Required: Requirements:
  • The ideal candidate will have previous work experience of dealing with customers with the desire to work in an office based environment
  • Excellent communication skills are essential with a good level of numeracy and literacy
  • To be familiar with using a computer and ideally have a knowledge of MS Word and Outlook
  • Be able to work as part of a team environment
Qualifications: A good standard of education
Apply: Send CV and covering letter or submit your CV online (please include the job ref: MH347)

Customer Service and Sales Adviser - Croydon, Surrey - Ref: MH342
Salary: £14,500 - £15,000 Excellent Benefits: £1,000 annual performance related bonus plus £400 commission payments
Hours: 35 hours per week between 8.00am and 8.00pm on rota basis e.g. 8.00am - 4.00pm and 12.00pm - 8.00pm
Job Description: Working within a friendly Travel Department for a large professional organisation to handle in-bound calls from customers requiring travel insurance. Main duties:
  • To handle in-bound calls from customer require Travel Insurance Quotations
  • To deal with renewals and policy amendments to Travel Policies
  • To deal with general queries and provide advice and assistance
  • To deal with all incoming correspondence and to send out policy documents
  • To update customer records on the computer system
  • To work to deadlines and targets
Skills Required: Essential Skills:
  • Previous experience within Travel Sales and/or selling Travel Insurance
  • Excellent communication skills over the phone and in writing
  • PC literate with a working knowledge of MS Word
  • A good level of numeracy and literacy
  • Excellent attention to detail
  • Able to work in a team using own initiative
Qualifications: A good standard of education
Apply: Send CV and covering letter or submit your CV online (please include the job ref: MH342)

Call Centre Agents - Bromley, Kent - Ref: LS152
Salary: Circa £17,000 - Excellent bonuses available on top of basic salary
Hours: Hours are on a shift basis. 4.30pm finishes on a Friday
Job Description: Working for a Bromley based finance company you will be working on behalf of major banks and credit lending companies. Your duties will include making out-bound calls to customers for the purpose of negotiating payment arrangements. You will be ideally over the age of 22+ and live in the Bromley area
Skills Required: The ideal candidate will have excellent customer service skills and have the ability to communicate to a high standard
Qualifications: Good keyboard skills
Apply: Send CV and covering letter or submit your CV online (please include the job ref: LS152)