Our list of current vacancies is regularly updated, but only represents a small proportion of the posts we are seeking to fill. Please contact us for further details.

Customer Service Adviser - Croydon, Surrey - Ref: LS118
Salary: £17,500 - 18,000 p.a. + £2,000 bonus + excellent benefits + £40 extra per night shift
Hours: 35 hour week shifts including some nights
Job Description: Working within a Call Centre environment you will be dealing with policy holders who have broken down and require assistance
Skills Required: Previous Call Centre/Customer Service experience essential.  Good data entry skills and familiar with Windows packages.  Excellent communication and problems solving skills.  Good level of numeracy and literacy
Qualifications: Good standard of education essential
Apply: Send CV and covering letter or submit your CV online (please include the job ref: LS118)

Account Administrator - London SE13 - Ref: MH479
Salary: £16,000 - 18,000 p.a.
Hours: Monday - Friday 9.00am - 5.30pm
Job Description: We are looking to recruit a permanent Accounts Administrator for a friendly company based in the Hither Green area. The role will involve working as part of a small team dealing with clients over the phone and in writing. The role:
  • Chasing up late rent payments from tenants on a daily basis
  • Dealing with payment queries, investigation into missed payments and errors on the system
  • Inputting data on to Quick books accounting software and updating the internal database
  • Liaising with local authorities regarding tenants housing benefits claims
  • Sending out correspondence and emails
  • Filing, faxing and photocopying
  • Dealing with any visitors to the office
Skills Required: Suitable candidates will have credit control / collections experience, good attention to detail, confident phone manner, previous experience of using Quick books or similar package would be an advantage. Good general administration skills are also important.
Qualifications: Good standard of education essential
Apply: Send CV and covering letter or submit your CV online (please include the job ref: MH479)

Customer Service Adviser - West Wickham, Kent - Ref: MH478
Salary: £14,000 - 16,000 p.a.
Hours: Monday to Friday 8.45am - 5.15pm (no weekends or shift working)
Job Description: We are looking to recruit for 2 Customer Service professionals to join an expanding corporate company in West Wickham.

The role will involve handling in-bound calls from customers dealing with any queries that they may have. You will be providing information and advice to callers and updating their records accordingly. The company is situated close to a mainline train station. Opportunity to progress within the company.
Skills Required: Suitable candidates will have previous experience of dealing with customers over the phone in a call centre or office environment. Excellent communication skills, along with good presentation and keyboard skills.
Qualifications: A good level of numeracy and literacy is required
Apply: Send CV and covering letter or submit your CV online (please include the job ref: MH478)

Administrator - Bromley, Kent - Ref: MH472
Salary: £14,000 - 16,000 p.a.
Hours: Hours of work are either 8.30am to 4.30pm or 9.00am to 5.00pm, Monday to Friday
Job Description: We are looking to recruit an Administrator to work as part of a team dealing with financial related queries from clients over the phone and in writing regarding bills and payments.

The role will involve updating client accounts accordingly, collection of outstanding balances and dealing with any issues and complaints raised by the client. You will also be required to draft and send out your own correspondence as well as processing incoming letters and documents. The office is a 10 minute walk from Bromley Town Centre.
Skills Required: Suitable candidates will have previous experience of dealing with customers over the phone as well as having a good level of numeracy and literacy. You will also have good keyboard skills with a good working knowledge of MS Word and Outlook. You must be able to work as part of a team using your own initiative. The ability to work towards business deadlines is essential. You will also be smart and presentable with excellent communication skills.
Qualifications: Applicants must have GCSE grade C or above in Maths
Apply: Send CV and covering letter or submit your CV online (please include the job ref: MH472)

Training Administrator - Croydon, Surrey - Ref: MH458
Salary: £16,500 - 17,000 p.a. plus benefits
Hours: Monday - Friday 9.00am - 5.00pm, although candidates must be flexible with regards to hours.
Job Description: A Training Administrator is required for a professional organisation in Croydon to provide an effective administration and organisation service for the company technical training function. Summary:
  • To co-ordinate the training, equipment and services necessary for the induction of new recruits, training and assessment centres for internal / external delegates
Duties:
  • To act as point of liaison for Trainers, delegates and external contacts
  • To ensure all joining instructions, accommodation and travel arrangements are completed for delegates who are attending training courses and assessments
  • Preparation of all course material in a timely manner
  • Booking and sourcing suitable venues ensuring cost effectiveness
  • Issuing purchase orders to all suppliers and issuing invoices
  • Arranging vehicles hire for use on training course and requested by Trainers
  • Booking delegates onto relevant courses ensuring professional qualifications remain valid
  • Dealing with email and telephone enquiries
  • Maintain and up to date training database
  • To produce management reports and data on a regular basis
  • Working in line with company targets and deadlines
Skills Required:
  • Training administration experience is desirable
  • Well organised and able to prioritise workload
  • An excellent working knowledge of MS Word / MS Excel / Outlook
  • A confident communicator is essential
  • Letter and report writing skills
  • Attention to detail
  • Able to work towards deadlines
Qualifications: Good standard of education essential
Apply: Send CV and covering letter or submit your CV online (please include the job ref: MH458)

French Speaking Customer Service Adviser - Croydon, Surrey - Ref: LS120
Salary: Up to £18,000 p.a. + £1,200 shift allowance and benefits
Hours: Shift pattern spread over 35 hours per week. Shifts will include 7.00am starts and 10.00pm finishes i.e. 7.00am - 3.00pm and 2.00pm - 10.00pm. This position will include working 3 night shift in a row with 3 complete days off every 4/5 weeks.
Job Description: We are looking to recruit an individual with a proven track record of dealing with customers over the phone and in-depth problem solving. Working in a team environment you will be dealing with customers, suppliers and other contacts over the phone and via email. Dealing with queries and concerns of customers and giving advice. The role will also involve contact with French speaking countries on daily basis. This will be an excellent opportunity to use and develop your key skills working for a professional international organisation at their UK Head Office in Croydon.
Skills Required: Previous Call Centre/Customer Service experience. Suitable candidates will be fluent in both English and French languages.
Qualifications: Good standard of education essential
Apply: Send CV and covering letter or submit your CV online (please include the job ref: LS120)

SWIFT Payments Messaging and Repair Clerk - Croydon, Surrey - Ref: MH448
Salary: Up to £28,000 p.a.
Hours: Candidate will be required to work a shift pattern between 7.00am – 9.00pm that will be shared with two other associates
Job Description: An opportunity has arisen working in an automated environment, which provides 24 hr Global GMX Message Repair and SWIFT support for the EMEA, ASIA and the US units. Responsibilities:
  • To perform message repair and electronic funds transfer operations, ensuring message delivery in accordance with departmental guidelines
  • Management of the SWIFT RMA functionality for all EMEA, ASIA and US SWIFT addresses
  • Work under their own initiative monitoring various systems for any delayed/rejected funds transfer messages, using business/technical knowledge to rectify or escalate to business areas or other IT support groups
  • Using the various monitoring tools for alarm and reject notifications
  • Handles telephone and email enquiries
  • Ad-hoc duties including scanning, faxing, and printer management and accountability
Skills Required:
  • Good PC and keyboard skills
  • Understanding of SWIFT standards advantageous
  • Ability to work accurately to deadlines
  • Able to work independently, analysing problems with good judgement, using initiative and common sense
  • Proficient in Microsoft Office
  • Knowledge of Electronic Banking products (IPS, BADIRECT, Bulk, Multibank etc) an advantage
  • Technical and operating knowledge of Message Switch environments (E.G GMX/RP, GF2/3, SWIFT Alliance Access, RMA)
Qualifications: Good standard of education essential
Apply: Send CV and covering letter or submit your CV online (please include the job ref: MH448)

Customer Service & Sales Consultants - West Wickham, Kent - Ref: MH419
Salary: £16,000 - £17,000 PA
Hours: Monday - Friday 9.00am - 5.15pm. No shifts or weekend working
Job Description: We are looking to recruit Customer Service & Sales Consultants for a professional expanding company in West Wickham.

The role involve liaison with customers (policy holders) over the phone who have already enquired about the companies range of insurance products. You will be following this up with the customer by providing insurance quotations on motor and household insurance as well selling breakdown cover. Other duties to include dealing with general queries and cross-selling products plus taking customer payments over the phone.
Skills Required: Suitable candidates will be self-motivated, sales and target driven with an excellent telephone manner. Previous experience of working within sales / insurance would be a distinct advantage.
Qualifications: Good standard of education
Apply: Send CV and covering letter or submit your CV online (please include the job ref: MH419)